Data-Driven Risk Insights
Uncover high-risk assets in your portfolio by analysing repair conditions.
Risk Check
Planna helps you identify properties likely to need maintenance or pose a higher claims risk due to poor condition. By addressing these issues proactively, you can minimise potential losses, optimise portfolio performance.
Streamlined Policyholder Engagement
Planna's reward system motivates occupants to complete maintenance tasks, keeping properties in great shape. This lowers claim frequency and severity while boosting policyholder engagement and satisfaction.
Targeted Improvement Opportunities
Planna's in-depth property analysis uncovers improvement opportunities that help insurers mitigate risk. These include steps to lower repair costs, enhance structural integrity, and support reduced claim payouts for better portfolio results.
Rapid First Response
Quick action on leaks or other claims is essential. Policyholders can use video calls with professional tradespeople to stay safe, limit damage and costs, improve satisfaction, and avoid pricey out-of-hours callouts.
Align Property Maintenance with ESG Goals
Create and organise upkeep tasks that inspire action, support your ESG goals, and promote sustainability and efficiency.
Features
AI vision
Our patent-pending AI image analysis identifies property risks and repair issues at the earliest opportunity.
AI powered support
- Property specific AI Agent
- LLM unique to each user
- Product recommendations to assist with task completion
- Issue triage and responsibility determination
- Create tasks from document uploads
- Q&A complex documents
Rewards and perks
- Gift cards from leading high street retailers
- In app property and area report
- Discount codes and offers from retailers
- Badge scheme to incentivise behaviour
Tailored Tasks
- Tasks tailored using AI to each properties features, build type, condition and location
- Flexibility to create tasks that help residents meet their responsibilities under the tenancy agreement
Key Benefits
Valuable Property Data
Remotely gain real-time insights into the condition of homes.
Cost Savings
- Reduce reactive claims volume and associated costs by up to 30% through preventive measures
- Reduced volume of call-out charges
- Minimise customer acquisition costs through longer retention
Improved Customer Experience
- Proactive and positive engagement throughout the entire policy lifecycle
- 24/hour blended human and AI support
- Our powerful LLM helps users understand complex policy documents by analysing them to create tasks and providing context for support inquiries
- Expert video support helps reduce repair costs by addressing issues at the first response, minimising the overall expense of repairs
- Reward or compensate your customers with vouchers from top retailers
Not Reliant on sensors or devices
- Empowering policy holders to be proactive benefits both parties
- Cost-effective
- Requires no IoT or hardware
- Easy to adopt
Drive Behavioural Change
- Foster new habits by encouraging and reinforcing behavioural change with rewards
- Tasks tailored to both the needs of the property and responsibilities under the contract
- Customer insights, Understand attitudes toward property upkeep and maintenance habits